Stanton Sofas Lifetime Limited Warranty

 

Lifetime Limited Warranty

Filling Material in Pillows
Stanton Sofas warrants the filling materials used in pillows against tiber breakdown as long as you, the original purchaser, own this product. All filling materials will soften and will settle slightly with normal use and therefore, pillows must be regulated (fluffed) as regular maintenance. Should you experience abnormal fiber breakdown, Stanton Sofas will provide replacement fiber. Stanton holds no responsibility for labor to replace or fill pillows.

Frame and Spring Seat Base
Warranty Conditions - Stanton warrants the frame and spring seat base to be free from defects in material and workmanship under conditions of normal use as long as you, the original purchaser, own this product.

Seat Cushions 
Stanton warrants the seat cushions against the loss of foam resiliency as long as you, the original purchaser owns the product. Please do not confuse loss of foam resiliency with softening. Cushions will soften through normal use and conform to the user's shape. This is normal and is not considered a defect. Collapsing is defined as a foam core losing more than 1" of its original specified height. The reduction in height is measured for the core only and does not include any Dacron wrap or feather jacket loss of height. Collapsing typically will be noticed within the first year. Stanton has no responsibility for labor to replace or fill cushions covers or cores. Stanton warrants feathers for three (3) years from the date of purchase.

 

Limited Warranty

Fabric/Leather
Stanton warrants fabrics to you, the original purchaser, for a period of one year against seam slippage, seam failure, or fabric separation. Excluded in this warranty are customer owned material, fading, stretching, dye lot variation, pilling*, pet use and heavy soiling, dye transfers, damages resulting from any liquid, or damage from household heat or humidity. Any after-market stain treatment applied to the fabric voids the warranty.

*Pilling and some fuzzing is NOT considered a defect but rather the normal and inevitable progression of wear in many it not all woven fabrics. If this characteristic is unacceptable to you, the consumer, then you should consider a non-woven velvet or knit fabric and NOT a woven fabric. Some velvets and high pile chenille's, due to the nature of their construction, will appear to mark or crush. This is considered a normal characteristic and not a defect.

It's important to note that while our fabrics can be effectively cleaned, they are not inherently stain-resistant. This means that although you can remove most stains with proper cleaning techniques, the fabrics do not have built-in properties that prevent stains from setting. We recommend prompt cleaning of any spills or stains to maintain the appearance and longevity of the fabric.

When you clean a fabric frequently, you are also gradually removing the stain-repellent treatment that was originally applied to it. This stain repellent helps prevent spills and dirt from penetrating the fabric fibers, making it easier to clean. Over time, as this repellent wears off due to repeated cleaning, the fabric loses its ability to resist stains effectively. As a result, future spills and stains may become harder to clean, and the fabric may become more susceptible to permanent staining. Therefore, while it's important to keep your fabric clean, it's also crucial to be mindful of the cleaning methods and products you use to help maintain its stain resistance.

*Leather is a natural product, and, as such, no two hides are alike and each hide will reflect its own individuality. Some variations such as shade and tone are to be expected. Other natural leather characteristics such as healed scars, stretch marks, nicks, scratches, wrinkles, and pore patterns (grain) only occur in genuine leather and in no way should these characteristics be considered a defect.

Sleeper Bed Mattresses and Mechanisms
Stanton Sofas warrants all sleeper mattress and mechanisms from defects in materials and workmanship as follows: Gel Mattress & Mechanism - 10 Years.

Mattresses will soften with normal use and this is not considered a manufacturing defect. Improper handling, care or abuse of the sleeper mechanism will void the warranty. Never close the mechanism with sheets and/or blankets on the mattress. Improperly opening or closing a sleeper and/or sitting on the end will result in damage and is not covered under this warranty.

Basic Care of Fabric Upholstery
With proper care, your Stanton furniture will retain its beautiful appearance and superior comfort for many years. We suggest that you observe simple care steps

• Avoid placing furniture where it is exposed to direct sunlight or close to direct heat (including radiators, heating vents, skylights or windows). Direct sunlight and or excessive heat can cause fading and cracking.
• Loose cushions should be turned periodically.
• An occasional "once over lightly" with a soft brush vacuum attachment will prevent surface dirt from being forced into the fabric.
• Exposed wood should be dusted as needed with a clean, lint-free absorbent cloth.

Service 
With proper care, your Stanton furniture will retain its beautiful appearance and superior comfort for many years. We suggest that you observe simple care steps

• To obtain service under this warranty contact the Stanton dealer from whom you purchased your product.
• Proof of purchase is required
• Freight to and from the factory on parts and returns is the consumer's responsibility
• If the item is considered under warranty, Stanton, at their discretion, will have the option of replacing or repairing the item.
• We reserve the right to refuse to repair any piece not returned in a reasonably sanitary condition (This includes pieces with excessive amounts of animal hair). This protects all of us from potential liability and exposing our employees to hazardous conditions.

Motion Warranty

Lifetime Limited Motion Warranty

Frame and Spring Seat Base
Stanton warrants the frame and seat springs of your reclining furniture to be free from defects in material and workmanship under conditions of normal use as long as the original purchaser owns the product. Stanton will warrant the parts for lifetime and labor for three (3) years from date of original purchase.

Seat Cushions
Stanton warrants the seat cushions against the loss of foam resiliency as long as you, the original purchaser owns the product. Please do not confuse loss of foam resiliency with softening. Cushions will soften through normal use and conform to the user's shape. This is normal and is not considered a defect. Collapsing is defined as a foam core losing more than l" of its original specified height. The reduction in height is measured for the core only and does not include any Dacron wrap or feather jacket loss of height. Collapsing typically will be noticed within the first year. Stanton will warrant the parts for lifetime and labor for three (3) years from date of original purchase. Stanton holds no responsibility for labor to replace or fill cushion covers or cores. 

Filling Material in Back and Arm Pillows
Stanton warrants the filling materials used in back and arm pillows against fiber breakdown as long as you, the original purchaser, own this product. All filling materials will soften and will settle slightly with normal use and therefore, pillows must be regulated (fluffed) as regular maintenance. Should you experience abnormal fiber breakdown, Stanton will provide replacement fiber. Stanton holds no responsibility for labor to replace or fill pillows.

Mechanism Warranty
Stanton warrants all of the reclining mechanism, including the handles, to be free from defects in material and workmanship under conditions of normal use as long as the original purchaser owns the product. Stanton will warrant the parts for lifetime and labor for three (3) years from date of original purchase.

Lift Chairs
Stanton warrants the motors, wiring, hand wands and all other electrical components to be free of defects in manufacturing and workmanship for five (5) years from date of original purchase. Stanton will warrant labor for three (3) years from date of original purchase. Please note that exceeding the weight capacity of 350lb will void the warranty on lift chairs, unless otherwise stated.

 

Limited Motion Warranty

Fabric
Stanton warrants fabrics to you, the original purchaser, for a period of one year against seam slippage, seam failure, or fabric separation. Excluded in this warranty are customer owned material, fading, stretching, dye lot variation, *pilling, pet use and heavy soiling, dye transfers, damages resulting from any liquid, or damage from household heat or humidity. Any after-market stain treatment applied to the fabric voids the warranty. The Warranty is valid as long
as the original fabric is available from the original fabric mill.

It's important to note that while our fabrics can be effectively cleaned, they are not inherently stain-resistant. This means that although you can remove most stains with proper cleaning techniques, the fabrics do not have built-in properties that prevent stains from setting. We recommend prompt cleaning of any spills or stains to maintain theappearance and longevity of the fabric.

When you clean a fabric frequently, you are also gradually removing the stain-repellent treatment that was originally applied to it. This stain repellent helps prevent spills and dirt from penetrating the fabric fibers, making it easier to clean. Over time, as this repellent wears off due to repeated cleaning, the fabric loses its ability to resist stains effectively. As a result, future spills and stains may become harder to clean, and the fabric may become more susceptible to permanent staining. Therefore, while it's important to keep your fabric clean, it's also crucial to be mindful of the cleaning methods and products you use to help maintain its stain resistance.

*Pilling and some fuzzing is NOT considered a defect but rather the normal and inevitable progression of wear in many if not all woven fabrics. If this characteristic is unacceptable to you, the consumer, then you should consider a non-woven velvet or knit fabric and NOT a woven fabric. Some velvets and high pile chenille's, due to the nature of their construction, will appear to mark or crush. This is considered a normal characteristic and not a defect.

Power Recline Warranty
Stanton warrants the motors, wiring, hand wands and all other electrical components to be free of defects in manufacturing and workmanship for five (5) years from date of original purchase. Stanton will warrant labor for three (3) years from date of original purchase.

Caution
Do not allow children to play on this mechanized furniture or operate the mechanism. Leg rest folds down on closing so that a child could possibly be injured. Always leave in an upright and closed position. Keep hands and feet clear of mechanism. Only the occupant should operate it while seated.

 

 

For more information, please see the warranty page on Stantonsofas.com